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Terms of Sale

All orders are despatched from our base in Spain and should be received within 3 to 10 working days. 

All remote control handsets are fully guaranteed for 12 Months

 from the date of purchase against failure due to a manufacturing fault. 

This guarantee does not cover damage to or failure of the handset caused by events after delivery (including but not limited to being eaten by the dog or parrot, put through the washing machine or being microwaved by the grandchild, all of which are true reasons given for purchasing a new remote). 

In the unlikely event of a claim under guarantee, simply return the remote control to us with the purchase details and we will exchange or repair it without delay. 

If on receipt the remote control ordered from us fails to operate your equipment

 based on the correct model number being ordered, you are welcome to return it to us

for either a full refund or a different make remote control (if available)  

within 7 days of receipt of purchase.

PLEASE CONTACT US FIRST FOR THE RETURN SPANISH ADDRESS  

This does not effect your statutory rights.

Registered Office
Bridges Holland Chartered Certified Accountants,
Pawlett House,
West Street,
Somerton,
TA11 7PS